CRM & Hospitality training | Customer relations and emailing for hotels

CRM & Hospitality Course

1 day

Inter / Intra

In-person / Online

French / English

Customized training ⚙️

On request

Group video training 💻

860 EXCLUDING VAT

Price per participant
Payment can be made in instalments

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The CRM & Hospitality training course aims to provide a broad understanding of CRM issues in the hotel industry. Personalization, emails before, during and after your stay, loyalty, tools... you'll learn the fundamentals of good digital customer relationship management in the hotel industry.

Next intake

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Certification

Target audience

Professionals

Accessibility

All profiles

Admission

Prerequisites

Further studies

📅 Next sessions

Jan. 21 to Jan. 23, 2025

Remote

Places available

Guaranteed session

March 11 to March 13, 2025

Remote

Places available

Guaranteed session

May 20 to May 22, 2025

Remote

Places available

Guaranteed session

The benefits of CRM and Hospitality

Training that is 100% applied to the challenges of the hotel industry
A mix of theory and practice, using CRM tools
A CRM expert trainer in theHospitality
Groups of up to 10 learners
Individualized support from our Experience team
Training that can be financed by OPCOs

The admission process

The CRM & Hospitality

The Digital Customer Journey

Segmentation and Personalization

The Different Ways to Communicate

CRM tools in Hospitality

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Job opportunities and further studies

Job opportunities and career paths

Financing Your Training

As Crews is Qualiopi-certified for training courses, there are many ways to finance CRM & Hospitality training.
We invite you to consult the page below dedicated to financing methods.

Other information

Methods used

Training led by working professionals
Varied and dynamic teaching methods
Individual supervision by the Experience team

Evaluation methods

End-of-course assessment via quiz or project report

Results

The first intake of trainees has not yet completed the course. Results will be updated at that time.

Satisfaction rate at end of training: NA
Individual progression rate: NA
Interruption rate during training: NA

Accessibility & International

Accessibility for people with disabilities or special difficulties, please contact us to arrange a meeting and propose a program adapted to your needs: handicap@crews-education.com
‍Accessibilityfor international audiences, contact us: international@crews-education.com

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‍Informationupdated on 29/10/2024

Further information