Becoming a Community Manager in tourism: skills, opportunities and training

Business
Monday, February 24, 2025

‍Akey profession for the tourism industry

The Community Manager is a key player in digital marketing in the tourism sector. By 2023, 87% of travelers will be using the Internet to plan their holidays, and 70% of them will be using social networks to choose their destination(source: Statista). These figures illustrate the importance of an effective digital presence for companies in the tourism sector.

Hotels, travel agencies, tourist offices, airlines... All these players recruit Social Media Managers to manage their e-reputation, animate their online communities and optimize their communication strategy.

What are the tasks of a Community Manager in the tourism industry?

The Tourism Community Manager's role is to promote a brand, destination or travel experience online. Their main missions include :

  • Social social networks : publishing engaging content on Instagram, Facebook, TikTok, LinkedIn...
  • Content creation: blog posts, newsletters and video production
  • Monitoring and e-reputation Monitoring customer reviews and community interactions
  • Working with influencers: setting up influencer campaigns
  • Performance analysis: monitoring KPIs to optimize digital strategy

Which sectors recruit the most Community Managers?

Tourism is one of the most dynamic sectors for Community Managers, but other areas are also in high demand:

What is the average salary of a Social Media Manager in the tourism industry?

Salary varies according to experience and employer:

  • Beginner: €25,000 to €30,000 gross/year
  • Confirmed: €30,000 to €40,000 gross/year
  • Senior or freelance: up to €50,000 gross/year(source: Glassdoor)

Where can I work as a Community Manager in tourism?

There are plenty of opportunities, whether in large hotel groups, tourist offices, online travel agencies (OTAs), or as a freelancer for various customers in the tourism sector.

What is Tourism Management?

Tourism Management" refers to the management and promotion of tourism-related activities. This includes marketing strategy, optimizing the customer experience and digitalizing services. Increasingly, companies are looking for versatile profiles, combining digital communication skills with an understanding of tourism issues.

Community Management training for the tourism industry with Crews

To succeed in this profession, specialized training is essential. At Crews, we offer training in both digital and sector-specific skills, enabling you to become an expert in tourism communications.

Our Bac+3 and Bac+5 programs in digital marketing and tourism offer :

  • Online and live courses with tourism industry professionals
  • An approach based onwork-study andon-the-job experience
  • Support towards employment with concrete projects frompartner companies

Want to become a Social Media Manager in the tourism industry?

Discover our training courses and join a dynamic and exciting sector!

Our latest news

Business
March 6, 2025

Key Account Manager: profession, missions and salary

Read the article
News
March 5, 2025

Digital trends in 2025

Read the article
Themes
February 20, 2025

CSR online: how to put it into practice?

Read the article
📲 Contact us